Dementia-friendly checkouts

We opened the first ever dementia-friendly checkout till in a Chester supermarket!

Read what Tesco had to say on their blog

“We had been fundraising for the local hospital and wanted to do more, then they suggested we went to a Dementia Friends session. Andy Tysoe, a Memory Nurse from the Countess of Chester Hospital and a Dementia Friends champion instantly gripped us – he had a vision of a dementia-friendly checkout for supermarkets (he’d even Photoshopped their logo onto a picture of a checkout!).

Myself and my colleague Nicola wanted to launch the dementia-friendly checkout and open up 11 of our disabled car parking spaces for people with dementia, ready for Dementia Awareness Week on the 18th of May (which was three and a half weeks away!). Our Store Manager loved the idea so off I went emailing head office to see if we could do it. Everyone I spoke to from the carpark and community teams thought it was a brilliant idea, but these things take time as they have to be done in the right way.” (…)

“Tesco becomes first supermarket to introduce dementia friendly checkouts” – Business Disability Forum, August 2015. (More)

“Ringing up Two-for-One Success Stories in Dementia Awareness Week” – Pippa Kelly, May 2015. (More)

 “UK’s first ‘dementia-friendly’ supermarket checkout opens in Chester” – Homecare, Oct 2015. (More)

“We are now very impressed and encouraged to know that you are looking far beyond.Dementia friendly checkout may not be just a checkout, but the first step of changing perception and attitude of the workers.And then of visitors, and …. someday the whole city.” – Dr. Kentaro Horibe, Director at National Center for Geriatrics and Geriontology

Liverpool musician raises awareness of living with dementia

A musician from Liverpool who is living with dementia is using music to raise awareness about the disease.

Paul Hitchmough joined forces with the Countess of Chester hospital choir at the “Listen, Learn and DO’ event as part of dementia awareness week.

Just to get people with dementia to get their message across. To shout loud and clear about what we want as we are the experts.


Event Organiser Andy Tysoe who’s a specialist dementia nurse at the Countess of Chester hospital said:

We can’t expect people with dementia to change their behaviour, we need us to change our behaviour and our approach then we can help people live better with their dementia.